As we approach the autumn season, Louisville residents are reminded of the importance of preparing for the upcoming winter months, which are expected to be particularly cold. When it comes to managing heating and water bills, the energy assistance programs, such as the Low Income Home Energy Assistance Program (LIHEAP), are essential for American families.
The Louisville Metropolitan Sewer District’s (MSD) Senior Citizen Discount Program offer valuable assistance to eligible individuals and families. Here’s how you can take advantage of these programs. Starting on Monday, October 2, and running until October 31, residents in Jefferson County have the opportunity to pre-register for LIHEAP.
The LIHEAP Program in Louisville, Kentucky: Who Qualifies
This program aims to provide financial relief to those who find themselves within 150% of the federal poverty line, seniors aged 60 and above, disabled individuals, and those receiving Social Security or Supplemental Security Income (SSI) who are burdened by heating costs.

To begin the application process, you can call the automated scheduler at 502-991-8391 or conveniently apply online. For those who are homebound and require assistance, a dedicated helpline is available at 502-780-7937.
During your LIHEAP appointment, be prepared to provide the following (but not limited to) documents: proof of income, verification of your social security number or Green Card (if you’re a legal resident), and your current heating bill. These documents are essential to determine eligibility for this crucial assistance program and will define how much money shall they designate to your case.
Seniors aged 65 and older in Louisville can also seek relief from high water bills through the MSD Senior Citizen Discount Program. If your gross annual income is less than $35,000, you may qualify for a 30% discount on wastewater charges.
The Energy Water Relief Assistance Program (EWRAP)
For those who may not meet the specific guidelines for LIHEAP or MSD’s Senior Citizen Discount Program, there is still hope. The Energy Water Relief Assistance Program (EWRAP) offers a 30% discount on MSD wastewater charges to residents within 150% of the federal poverty line.
As the pre-registration period for LIHEAP begins, it’s essential for eligible residents to take advantage of these programs and alleviate the financial strain that heating and water bills can bring during the colder months. Don’t miss the opportunity to secure the assistance you need. If you have any further questions or doubts, or you’re ready to apply with all the requirements documents on your table to attach them, head to the official Louisville City website.