Kentucky families that reside in the Louisville area can now apply for the Low-Income Home Energy Assistance Program (LIHEAP) if they’re struggling to pay their utility bills due to financial burdens. The 2023 LIHEAP Fall Subsidy Phase is a crucial opportunity for residents in Jefferson County to receive financial assistance with utility bills.
The subsidy phase runs from November 6th to December 15th. To streamline the process, set aside 30–60 minutes for application processing. Ensure you stay to sign the completed application. Keep reading and discover how to apply for the LIHEAP program.
How to Qualify for LIHEAP in Jefferson County
To qualify, applicants must be Jefferson County residents with a household income at or below 150 percent of the federal poverty guidelines. It’s essential to check your eligibility before proceeding.
Eligible households can apply for one or both LIHEAP Subsidy and the MSD’s Emergency Wastewater Rate Assistance Program (or EWRAP). with one single appointment. Appointments are scheduled in advance utilizing this automated scheduler.
EWRAP offers a 30 percent discount on wastewater charges and the consent decree surcharge. Ensure you meet the eligibility criteria, including a household income at or below 150% of the federal poverty guidelines, and provide proof of an active utility account with Louisville Water Company and MSD.
Submit your MSD bill with LIHEAP documentation to check if you qualify for EWRAP with the MSD discount program. Secure a confirmation number at the end of your appointment booking to ensure it’s scheduled.
Where Can I Apply for LIHEAP Energy Assistance?
If you face disconnection, visit any LIHEAP location Monday through Thursday from 8:30 – 10:30 a.m. and 1:30 – 3:30 p.m. Walk-ins on Fridays (except Newburg Office) are available from 8:30 – 11 a.m.
Residents should schedule appointments using the online system or by calling 502-991-8391. Pro tip: Eligible households can apply for both LIHEAP Subsidy and the MSD’s Emergency Wastewater Rate Assistance Program (EWRAP) with a single appointment.
Make sure to carefully review the necessary documentation for your scheduled in-person appointment with the LIHEAP program. Failure to bring all the required documents will result in a delay in receiving assistance. The following documents are mandatory:
Social Security card(s) or official documentation with Social Security numbers for everyone living in the household (or Permanence Residence/Green Card).
Last bill from LG&E. Clients must also provide a copy of the lease OR a statement from your landlord if electric expenses are included in your rent. If you participate in the Pre-Pay Electric Program, please present the statement from the utility company and include the account number and name on the account for all heating fuel sources and electric.
- Documentation of total household income from the preceding month or evidence of no income is required. Proof of income for individuals aged 18 and above from the previous month is necessary. Examples of acceptable income documentation include:
Check stubs for the calendar month prior to your appointment date. (These check stubs MUST show pay dates and gross income for the calendar month previous to your appointment date. If you did not receive the maximum number of checks during a month, you will need to get a verification letter from your employer stating you did not receive the maximum number.
OR, Current SSI/Social Security Award letter or Current Food Stamp Award letter.
OR, Unemployment Check Stub.
Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms. We cannot accept K-TAP letters or Medical Coverage Letters as proof of other income.
All individuals 18 or over in the household with no income -and no way to document that status such as a Food Stamp Award letter- must have a Proof of No Income Form completed prior to applying for benefits. These forms are available at www.louisvilleky.gov/LIHEAP.
The gross household income for LIHEAP, clients must fall at or below 150% of the federal poverty guidelines.